History of LS North Sydney
North Sydney is home to our locksmithing business, which is on the cutting-edge of technology when it comes to locksmithing in the area. It is important to us to stick to the principles that we founded our business upon some 20 years ago. These principles include honesty and integrity at the very top of our priority list. We like to be transparent with our customers and offer them solutions to their problems quickly and effectively. This effectiveness and efficiency is met by compassion and empathy, which cements a strong relationship with our customers that we can only hope, will last years to come.
Surprisingly enough to our customers, this business was originally a college project between multiple engineers and enthusiasts who all shared a passing interest in locks and keys. A few friends founded this business as a test project some two decades ago, and it became what it is today once they learned it could be a viable full-time profession after they completed their locksmithing certifications. To this day, our business remains steeped in its origins. Today, we are an award-winning local business with an expert-level aptitude that can be matched my only a few such companies in the country.
We personally believe that the most important thing that any business can do is to make sure that customers are content. With our business, we understand how stressful it can be to be forced to hire a locksmith if you’re locked out of your home, your car, or your business; it isn’t fun admitting to yourself that you’ve made a mistake and left your keys locked inside a building or vehicle you can’t access. What is even worse is having to pay money for your mistake when you’re forced to bring out a technician; however, with our service, our fees are much lower than the going rate, so you won’t have to put down as much money as normal.
The entire point is to make our customers feel like the situation isn’t as overwhelming as they first think it is. When a customer first reacts to the situation, they tend to get more stressed out than they really need to be. Our friendly, professional technicians can solve the problem quickly and brighten the customer’s day with a smile or a two. Nothing is better than having a bad day made slightly better with a friendly face. It doesn’t cost you to be nice!
We believe in being upfront and honest with our customers, letting them know what kind of charges the situation may incur, without giving them the run-around like so many other businesses in the industry do; they hide the price until the last minute, and suddenly, you’re paying four times what the estimate initially said it would cost you for a doorknob and new deadlock to be installed!
If you are tired of dealing with dishonest, condescending businesses, deal with us. We were college students once, surviving off of dollar pack noodles in dorms and being ultra-frugal. We like to save money as much as you, which is why we keep our prices low for all budgets. You are never too old to make a mistake.